FIND InnoNuggets

 

Friday, February 13, 2009

Who is right - Customer or Provider?

Who is RIGHT?

YOUR CUSTOMER IS NEVER RIGHT.

YOU CAN NEVER BE RIGHT.

Well - Neither Your Customer Nor You can be RIGHT - alone!

However - The only way to be RIGHT is when

YOU and YOUR CUSTOMER ARE RIGHT AT THE SAME TIME.


This requires a MIND SET SHIFT - TOWARDS CO-CRAFTING!

The Era of Micro Innovation

After the trends of

MICRO FINANCE

MICRO BLOGGING (Twitter)

........................................
................................................MICRO INNOVATION is the concept to make MACRO INNOVATION HAPPEN ..........................

............................................Is that Lean thinking? Or Kaizen?

My Book @Goodread

My GoodReads