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Sunday, January 31, 2010

Knowledge Work and Industrial Age work

What Toyota was able to is

Bring Knowledge Work Principles to Industrial age Work

What western enterprises are still not able to learn

They continue to try the command and control structures and principles to Knowledge work.

Understanding Knowledge work - and how that work can happen is the Key!

It is an emergent phenomenon - knowledge is emergent!

Thursday, January 21, 2010

Information Technology Decisions - Article in Computer Society of India Communications

Information Technology Decisions - Practitioner's Perspectives on Sustaining Operational Innovation

Centrality of Information Technology (IT) in the globally distributed enterprises and in fact the modern day life has created an unmet need to help managers, engineers and businesses to make decisions that are not only robust but help create operational innovation in a dynamic world that we have created. Hence IT decision-making, be it offshore-outsourcing, large program management, software project management, system design and development or software development and maintenance, has taken a central position. The problem is that the existing methods of normative or prescriptive decision making described in decision theory, operations research etc fails miserably as they typically doesn’t take into account the non-physical nature of software, the difference in knowledge worker versus industrial worker, the global nature of software development and many imponderables due to technology and innovation pace. This paper explains various scenarios and methods developed, adopted and adapted for IT Decisions which has helped sustaining operational innovation and excellence in multiple real life IT projects the author has been part of.

The detailed article is available at the Computer Society of India Communications HERE

Tuesday, January 12, 2010

Global Complexity Challenges - How to create Innovative Enterprises

Global Complexity Challenges Innovative Enterprises

By Navneet Bhushan

As globalization increases there is a corresponding explosion of global complexity. It is not about one location, one market, limited competition, specific life-long products – it is a dynamic world of collaboration. The dynamic world is increasing its value exponentially while at the same time complexity increases. Survival and success in today's world depends solely on continuous learning and innovation. Some managers, leaders, employees and customers are losing confidence in their own abilities to make decisions in this atmosphere. How does an individual frame the right problem before solving the problem?


Sunday, January 10, 2010

SPICON 2010 Chennai SPICON 2010
'Operational Excellence for Sustenance and Growth'
The Accord Metropolitan, G.N Chetty Road, T.Nagar, Chennai.
22nd & 23rd January 2010

"Strategy and Vision are important, but what differentiates a winning company from the losers is the discipline of Execution Excellence.” - Dr. Ram Charan, Management Guru

Theme of the Times
Operational Excellence refers to optimizing cost and execution time thereby showing continuous improvement that positively impacts the revenue and profitability. Operational Excellence has never been an accidental choice for winners but has been a strategy for success. Operational excellence has always been seen by the industry leaders as the key for survival & growth and the pursuers of Operational Excellence get well rewarded in the times of economic crisis, whereby their wisdom gets recognized and makes them travel the rough seas of turbulent business cycles with ease.

The need of the hour is to strengthen the competitive position of organizations. The key strategic solution to achieve success is to ‘Promote Operational Excellence’. This two day conference mainly focuses on:
Reinforcing the need for Operational Excellence among the Owners, Implementers, Controllers and Practitioners.
Equipping the stakeholders in re-establishing Operational Excellence for sustenance and growth.

Thought Leaders
Mr. K. Dinesh, Co-founder & Member of Board of
Infosys Technologies - Key Note Address

Dr. ‘Bala’ Balachandran of Kellogg School / Great
Lakes Institute of Management - Special Address

Many more experts in the field of Operational
Excellence will be sharing their expertise and best

Topics of Relevance
Role of Innovation in Operational Excellence
Productivity Improvement
Role of Conventional Models and Methods in Enhancing Operational Excellence
Predictive Vs Adaptive Software Development
CMMI with Agile Methods (wedding of both the methods, to get the best of both the worlds)
Lean for Office and Services
Six Sigma for IT and ITES
Tools and Reusable Components
Continuous Improvement, Customer Orientation and Cost Optimization

Audience Profile
Senior Managers
Quality / Process Professionals
Delivery / Operations Professionals

Registration Details Register Now
INR 3000 for non-members
INR 2500 for members of SPIN, Supporting organizations and Students / Faculty

DD / Cheque drawn in favor of “ SPIN,Chennai " along with Registration Form to be sent to :
SPIN Chennai c/o Ramkumar Ramachandran,
159, Beracah Road,
Flat # 301, Sangam Apartments,
Kilpauk, Chennai - 600 010.

For further details write to us at:
or contact :

Major Chandra Sekharan @ 98410 14969
Sarathy @ 044-24426405
Ram @ 98840 09930
Raja @ 98408 36490

Program Schedule

Topic / Speaker
Day 1 : 22 January 2010
Chief Guest: Dr. ‘Bala’ Balachandran Professor, Kellogg School of Management, Chicago, USA and Dean, Great Lakes Institute of Management, Chennai

Key Note Address: Operational Excellence for Sustenance and Growth
K. Dinesh, Co-founder & Member of Board of Infosys Technologies

Tea Break
Overview of the Operational Excellence models for IT & ITES companies
Mahesh Subramanian, Serena Software

CMMI or Agile? Why not having both?
Vinayaga Murthy, SISL

Lunch Break
Operational Excellence for SME Sector
A. Chandrasekaran, CEO, Infycareer Private Limited

Tea Break
Role of Innovation in Operational Excellence
NavneetBhushan, Founder Director, Crafitti Consulting Pvt Limited

Role of Tools in Operational Excellence (with tool demo)
Dr. Biju V.D., Minitab Certified Trainer, Cubic Computing Private Limited

Day 2 : 23 January 2010
Assessing your Organization's OE Opportunities
PradeepChennavajhula, CEO, Edista Testing Institute

Implementation issues of Operational Excellence Models
Divakar Menon, Delivery Head, Tech Mahindra

Tea Break
Implementation case study (IT)
Edward Stephan, Sr. Project Manager, Philips

Implementation Case Study
ChaitanyaNatkarni, Delivery Head, Thought works

Productivity Improvement Through Operational Excellence
Hariharan Mathrubootham, Director, Quality, Cognizant

Lunch Break
Implementation Case Study (BPO)

Operational Excellence though Six Sigma
Sridevi Sundararajan, HCL Technologies

Tea Break
Panel Discussion – Building Centers of Operational Excellence

Valedictory Function

Thursday, January 07, 2010

Transforming 2010 into the Most innovative Year of our lives

As we come to the middle of first work week of the 2010, I wonder how to transform 2010 into most innovative year of my life!

I realize it can only be done by thinking about how to transform my day today into the most innovative day – everyday!

What is the New that I did today may not be sufficient, what New I am doing now is the question….

What’s the NEW I am doing Now? Lets us keep this for whole year in front of us …. May be we will transform 2010 into the most innovative year of our lives…

Very happy new year to All readers of Innovation Crafting ......

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