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Friday, February 13, 2009

Who is right - Customer or Provider?

Who is RIGHT?

YOUR CUSTOMER IS NEVER RIGHT.

YOU CAN NEVER BE RIGHT.

Well - Neither Your Customer Nor You can be RIGHT - alone!

However - The only way to be RIGHT is when

YOU and YOUR CUSTOMER ARE RIGHT AT THE SAME TIME.


This requires a MIND SET SHIFT - TOWARDS CO-CRAFTING!
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