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Thursday, August 23, 2007

Complexity of dealing with the company

Microsoft has realized the folly of making it complex to deal with it. In a very interesting move Microsoft is focussing on reducing the complexity of dealing with it for its partners. Better late than Never. Yet... Microsoft should do well to understand - the complexity that is needed and complexity that is non-value adding - which is really the source of Entropy in the relationship.

It is indeed important to look at your value net (your company's relationships with your suppliers, complementers, customers and competitors) - Can you reduce the Non-value adding complexity in the links in the value net!!!

How to do it is next step? First is to find out where in the links is the Entropy!!
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